In your Region

In your Region

Agency information and contact details. Click on the appropriate region for services in your area.

  • A number of Jigsaw partner agencies use volunteers, read more

Northland

Parent and Family Counselling Service

25 Otaika Road,
PO Box 5012
Whangarei
(09) 438 8852
capsnorth@xtra.co.nz
http://www.pafcs.orcon.net.nz/

We provide:

  • individual counselling for adults and teenagers
  • family therapy for the whole family
  • sand tray and appropriate other work with children
  • parenting educational groups, which include a range of areas such as child development, parenting strategies, stress, step families, challenging children, sibling rivalry and raising teenagers.

These don't happen all the time but are available from time to time as demand dictates. We work to an appointment framework. We have a range of counsellors –male, female, M_ori and non-M_ori. Our fee structure is $30 waged, $10 unwaged or a koha. The majority of people pay a proportion of the fee but is not an issue if you can't afford it.

Pa O Te Ora Charitable Trust

11 King Street,
PO Box 56
Hikurangi
(09) 433 8313
contact@paoteora.org.nz
http://www.paoteora.org.nz

Te Korowai Aroha Pumau Inc

241-243 Rodney Street, Wellsford
PO Box 57 Wellsford
(09) 4239481
tkawhatua@xtra.co.nz

We continue to work our He Taonga Te Mokopuna Programmes with children. We also operate a Kohungahunga out of our Safe House and Promote Preschool Education to the wider community. This year we have ventured out into the schools to mahi with the Tangata Whenua children who are not getting their needs catered for in the state school systems. We also go into the alternative schools to mahi with identity, self esteem, confidence, actions and consequences, grief, family violence, and abusive relationships.

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Auckland

Parent Trust Auckland

13 Maidstone Street, Youthline House,
Grey Lynn 1021, Auckland.
(09) 376 0400
Fax (09) 376 0408
parenttrust@xtra.co.nz
www.parenttrust.org.nz

We hold groups in over 20 different venues and provide an anger management and parenting support service telephone information line. We have two group programmes for parents and caregivers.

Being the Parent You Want to Be
Around 10 groups take part in this 18-hour programme every school term. This runs for seven or eight sessions and covers issues including:

    • the purposes of anger
    • the build up of tension
    • communication
    • identifying reasonable beliefs and expectations
    • new ways of handling anger.
    • Parenting from the Inside Out

This is a more therapeutic programme, which examines intergenerational parenting patterns and follows the national Anger Change model.

violence free waitakere

P O Box 21920, Henderson
Auckland
Phone (09) 416 8774 or (09) 837 4849
www.violencefreewaitakere.org

Violence Free Waitakere is a project dedicated to the primary prevention of violence in Waitakere.

It was established in 1998, initally as a collective response of the agencies involved in responding to the incidence and effects of violence in the city, to the challenge of preventing the violence from happening in the first place. The project name at that stage was Zero Tolerance to Violence Waitakere. One of the first projects was the establishment of a charter and then to collect signatories to that charter from the wider community of schools, businesses and individuals.

Over the ten years that it has been operating, the project has spread into other areas of activity which include partnering with community action organisations as varied the Ranui Action Project, Kelston Community Trust and the Massey Matters Team. In each if these areas, community awards have been established. The Dob in a Do-Gooder awards in Ranui, Kelston Pride, and the Massey Marvels. The Violence Free 'Begins with Me' Schools project was begun in 2004 in Ranui.

Other projects have been taken up, the Promoting Great Parenting stream of Te Korowai Manaaki was the next large piece of work we took responsibility for. This was based on a study conducted by the Waitakere City Council "Great Start Waitakere / Te Korowai Manaaki" It was focused on safety for the under fives in our community. Out of this stream, the Toddler Day Out and Great Parenting Fairs began in partnership with the Early Childhood Education Network, as well as a focus on Fathering and also the Parenting For Peace Expos which are held in the Malls of the city to promote the resources and services available for parents.

The Brainwave Trust

P O Box 55206 Mission Bay,
Auckland 1744
Phone/Fax (09) 528 3981
brainwavetrust@xtra.co.nz
www.brainwave.org.nz

Brainwave is an organisation that educates the community about the latest research in neuroscience. We now know that a child’s experiences from conception to three largely determine how their brain develops, and whether they will become capable, contributing, well adjusted adults.

shine* - safer homes in new zealand everyday

Level 6/15 Hopetoun St, Freemans Bay
PO Box 90279
Victoria Street West
Auckland 1142
(09) 303-3938
enquiries@2shine.org.nz
http://www.2shine.org.nz/
Freecall Nationwide Helpline: 0508 744 633

We offer a range of services to help stop domestic violence and support victims of domestic violence, including: a national 0508 Family Violence Helpline; 24 hour crisis and advocacy for adult and child victims of family violence; a stopping violence programme for male perpetrators of violence; a Child Crisis Team intervention service for children who have witnessed family violence; an interagency network; and an employer response programme. For full details on our services, see our website.

Te Whare Ruruhau o Meri

PO Box 22 007 Auckland
671 Great South Road, Otahuhu
(09) 270 2631
Fax (09) 276 2224
teina@ihug.co.nz

We are under the guidance and direction of Te Pihopatanga O Te Tai Tokerau. We encourage, empower and motivate the concepts of Tika, Pono, and Aroha using practical and clear methods of communication, intervention and administration. We deliver services with less intrusion, consultation and absolute integrity. Every school holidays as part of our Tamariki and Rangatahi development programme, we run Rangatahi J.A.M (Jesus and Me). It is for children aged 5-13 years. This is a residential school holiday programme that provides respite care for both parents/caregivers and tamariki.

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Waikato / Bay of Plenty

CAPS Hauraki

732b Queen Street
PO Box 552
Thames
(07) 868 8644
Fax (07) 868 8685
capsthames@capshauraki.co.nz

Paeroa office:
1a Corbett Street, Paeroa
(07) 862 6134
Fax (07) 862 6848
capspaeroa@capshauraki.co.nz

CAPS Hauraki is a community agency based in Thames and Paeroa servicing the wider Hauraki area. they focus on working in partnership with families to overcome problems. CAPS Hauraki belive that the wellbeing of the child is linked to the wellbeing of the family. They work to enhance the environment of the child by offering support to the family as a whole.

CAPS Hauraki offer the following services:

  • home visits, support and advocacy for families
  • counselling and support for children and their families
  • individual and family counselling/therapy
  • parenting support and education groups
  • telephone support and information service
  • Parents as First Teachers programme
  • groups for children and adults who have witnessed or experienced domestic violence.

Ngaruawahia Tu Tangata Charitable Trust

13 Galileo Street, Ngaruawahia
PO Box 77, Ngaruawahia
(07) 824 8340
Fax (07) 824 5209
ngatutangata@hotmail.com

Established eight years ago, they have a collaborative and innovative approach to strengthening whanau. The support, education and wellbeing of children, youth and their families is their primary focus. The Trust delivers programmes for the benefit of all people requiring assistance, with a specific focus on family violence.

CPS

PO Box 679 Hamilton
(07) 838 3370
Fax (07) 838 9950
info@cps.org.nz
www.cps.org.nz

CPS is a charitable trust that has been providing training throughout New Zealand on recognising and responding to child abuse for 12 years. It is our dream to make New Zealand the safest place in the world for children and we work towards this through education and awareness. CPS offers courses at different levels from one or half day workshops, to a five day programme as well as a diploma. CPS is also well positioned to tailor courses to specifically meet the need of individual organisations. Founded and still lead by CEO Anthea Simcock, CPS prides itself in the quality of its training material and delivery and receives consistently positive feedback from students. Post course reporting tells of new confidence and an overall positive difference in dealing with at risk children. For further information or a copy of the CPS Prospectus please visit the CPS website.

Mana Social Services Trust

Level 2, Community House
1115 Haupapa Street
PO Box 775
Rotorua
(07) 348 6191
Fax (07) 348 6192
manasocialservices@ihug.co.nz
www.manasocialservices.org.nz

The services we offer include counselling in grief and loss, abuse prevention, safe disciplining of children, how to manage anger, relationship issues, lessening stress and raising self esteem, childhood abuse etc. We are involved in a Te Arawa initiative - working with tangata whenua in Te Arawa who have issues around gambling. We also work with Child Youth and Family (CYF) on Demand Management Strategy (DMS) where we assess family/whanau to ascertain what support services need to be put in place to enable parents to fulfil their role and responsibilities for the safe care of children.

Care services - we have a shared care contract with CYF. We run an array of programmes:

  • Social workers in Schools
  • Restorative Justice processes for adults and children (9-13 years)\
  • Police diversion Scheme for first time offenders
  • Positive Parenting strategies - involvement in a Marae based programme
  • Parenting through separation (MOJ approved)\
  • Clean Anger (small groups of children) on a school site

Taupo Therapy Centre

9 Manuka Street
R D 2
Taupo
(07) 376 8222
taupotherapycentre@xtra.co.nz
www.findus.co.nz/taupotherapycentre

We support the philosophy and the practice of a holistic approach, acknowledging the interconnectedness of mind, body and spirit, as well as the importance of family and community relationships. Our therapists at the centre have been trained in a variety of modalities, including cognitive behavioural therapy, interactive drawing therapy, narrative therapy, Reiki and psychosynthesis. We provide individual and group counselling and have a youth worker available. Topics covered in workshops and programmes include:

  • stress management
  • support and advocacy
  • personal growth
  • trauma and abuse
  • depression
  • anger management.

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Taranaki

CHB Support & Counselling Services

125 Ruataniwha St
Waipukurau
(06) 858 9891
chbsupport@xtra.co.nz

We offer counselling and social work services in central Hawke’s Bay. Our staff is qualified and our services are free. Appointments are available from 9am to 4pm. We work with most issues and provide an advocacy service. We are the contact for the local food bank.

Tu Tama Wahine o Taranaki

Tangata Whenua Development and Liberation Service
Barrett Street, New Plymouth
PO Box 4030 New Plymouth
(06) 758 5795
reception@tutamawahine.org.nz

Tu Tama Wahine O Taranaki Inc (TTW) is a kaupapa based Tangata Whenua development and liberation service that adheres proudly to the tikanga that such a stance requires. The organisation has two kaumatua who ensure the cultural safety of the organisation, and also that the practices of tikanga Maaori are used correctly and appropriately. TTW has a 20 year track record of working successfully in the area of women's and children's well-being, domestic violence, sexual abuse, meaningful activity, educational resource - writing programmes for NZQA approval and in more recent years Maaori mental health, social worker in schools, domestic violence education programmes for men, women and children, rangatahi after school programmes, intensive social work with families, domestic violence education training and training for trainers.

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Hawke's Bay

Presyterian support east coast

Herataunga House
Cnr Lyndon Rd and Warren Street
PO Box 69
Hastings 4156
(06) 876 2156
Fax (06) 876 3659
admin@eastcoast.familyworks.org.nz

Our vision is of communities on the East Coast that are healthy, inclusive and just; where all people have a sense of well-being, hope for the future and connection with one another. We seek to address the causes and effects of social distress and inequity by working with others for positive change, providing services and mobilising people to care for each other.

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Manawatu / Wanganui

jigsaw Whanganui

Suite 10
236 Victoria Avenue
PO Box 4295
Wanganui
(06) 345 1636
info@jigsawwhanganui.org.nz
http://www.jigsawwhanganui.org.nz/

Established in 1990, we are a community not for profit agency working in Whanganui, Waverley, Rangitikei and the Waimarino. We value families and whānau and believe their needs must be met for us to have a healthy society. Our professional services work to strengthen and support families and whānau and assist them to:

  • build positive relationships
  • develop skills and knowledge
  • provide a safe environment free from abuse and violence
  • improve the well-being and outcomes for children, young people and adults.

We provide the following services : intensive home-based social work support to families under stress, education programmes for parents and telephone crisis support for families.

Te Manawa Services, Feilding

Cnr Stafford and Fergusson Streets
PO Box 368
Feilding
(06) 323 8330 Fax (06) 323 9330
office@temanawa.org.nz

Te Manawa is a service in Feilding for families who wish to break the cycles of violence and abuse that they may be going through. The service focuses on supporting families and individuals into self-empowerment and provides a structure of learning and accountability where men, women and children can have access to the appropriate help. Te Manawa operates in Feilding with a weekly Stopping Violence group for men, and regular whanau review and assessment meetings, and counselling for couples and individuals.

Parentline Manawatu

Level 2, Westside Chambers,
151 The Square,
Palmerston North
(06) 355 1655
parentline.manawatu@xtra.co.nz
www.parentlinemanawatu.org.nz

We provide counselling for individuals, couples and family/whanau. Our parenting programmes include: Effective Parenting; What Pushes Your Buttons?; Anger Change (for women); the GAIN Family Programme (for parents/caregivers and their youth); and Blended Families. These are generally available each term. We also provide a 24-hour parenting helpline staffed by trained volunteers. We bring a parenting speaker to the Palmerston North community each year in partnership with D'Zine Furniture (a local Business). Previous speakers have been Norm Hewitt , Diane Levy and Nigel Latta.

Dannevirke Family Services

8 Ward St
PO Box 40
Dannevirke
(06) 374 5029
office@dfs.org.nz

We are an incorporated society that was set up to help and support individuals and family and whānau through counselling, educational services and family assistance in the wider Dannevirke community and Tararua district. We offer a family support service and work with families in their homes. We can assist in the following areas:

  • parenting skills
  • ending family violence
  • advocacy.

Support workers are experienced in working with families to prevent the cycle of family violence The service is safe and confidential. If it isn’t appropriate for a support worker to come to your home, we will make an office appointment.

Manawatu Rape & Sexual Abuse Collective

PO Box 673 Palmerston North
(06) 356 5868
Fax (06) 355 9088
admin@mrsac.org.nz
www.mrsac.org.nz

The Manawatu Rape & Sexual Abuse Centre (MRSAC) has been supporting women, children and men who have experienced sexual violence for the past twenty years. Originally we were Palmerston North Rape Crisis but we decided to change our name in 2000 to reflect the changing focus of our agency - we wanted to be more pro-active and focus on prevention as well as supporting survivors within the whole of the Manawatu - and to incorporate the fact that sexual violence includes many types of abuse, not just rape. Many people do not contact us immediately when they are in 'crisis', but may wait many years until it is the right time for them to talk and get support for what happened to them. Our prevention services include going into High Schools within the Manawatu and talking to students about Date Rape and how to prevent it from happening to them. For the past five years, MRSAC has also run a court-approved children's programme - VOYAGE (Valuing Ourselves, Youth Activities, Group, Education) - that supports the whole family/whanau who have witnessed or experienced any form of abuse.

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Wellington

TE ROOPU AWHINA family start

Kowhai Villa
5 Rauta Crescent
P O Box 50 436
Porirua
(04) 238 4092
(04) 238 4093 (fax)
administrator@tra.org.nz

Family Start is a programme to improve life outcomes for children in families whose social and family circumstances put at risk good health education and welfare outcomes for their children.

Our goal is to:

  • Improve health and wellbeing of children
  • Improve parenting
  • Improve circumstances for parents

Family Start is a free and voluntary programme providing intensive ongoing support to parents of newborn children for the first five years of the child's life. Our focus is on child development and to assist the family to strengthen and improve their situation where they no longer require our assistance.

Parent Help Wellington

Level 2, Wellington People’s Centre
2 Lukes Lane
Wellington.
(04) 499 9994
parenthelp@xtra.co.nz
www.parenthelp.org.nz

We provide a wide range of services including:

  • a 24-hour confidential telephone support service for parents and caregivers
  • counselling for individuals and families
  • parenting skills programmes
  • Anger Change for Women courses.

Catholic Social Services

152 Brougham Street, Mt Victoria
P O Box 9408, Wellington 6141
(04) 385 8642
Fax (04) 385 8640
staff@wn-catholicsocialservices.org.nz

Catholic Social Services is based in Wellington and offers social work and counselling to help people work through their family problems and move forward in a positive way. They work with people from many differing religious and cultural backgrounds including a significant number of pacific and migrant families. The agency has two social workers and six counsellors and is the only generic counselling service in Wellington.

One social worker is based at St Vincent De Paul whose work includes general social work and budgeting. The other is based at Catholic Social Services main office and works with families in the community. Together the social workers pick up work through schools they visit each week and through general referrals.

The agency’s range of programmes include Parenting Through Separation, Living Without Violence and The Young Men’s programme. Occasionally they also offer other programmes such as ‘Cooking on a Small Budget’ (a programme where parents learn to cook a family meal for $12) and ‘Seasons for Growth (a programme that walks people through issues associated though grief and loss).

Skylight

2nd floor, National Bank Building
Entrance on the Corner of Green and Riddiford Streets
PO Box 7309, Newtown
Wellington South
0800 299 100 or (04) 939 6767
Fax (04) 939 4759
info@skylight-trust.org.nz
www.skylight.org.nz

Skylight offers unique and empowering support and resources to children, teens and their families who are impacted by loss and grief – whatever the cause, which includes MOJ contracted education programmes (groups) for children affected by family violence. We also provide support for professionals and community groups by providing resources, information, training and professional support. We assist families, caregivers, professionals and communities as they work alongside and care for children, young people and their families/whanau who are going through tough times.

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Nelson / Marlborough

Family Start Nelson : He Matapuna Ora Trust

Ground Floor, 38 Halifax Street
PO Box 759 Nelson
(03) 545 8931
Fax (03) 545 8932
mail@familystartnelson.co.nz

Family Start is a child-centred, family-focused, early intervention, intensive home visiting programme that works with families with the greatest needs, to build their strengths and capacity to ensure that their children have the best possible start in life. It is delivered by He Matapuna Ora Trust, a collaborative initiative involving five Nelson based organisations.

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West Coast

Family Start Buller-Grey: Tai Poutini Whanau Po Kite Ata Trust

13 Cobden Street,
PO Box 342 Westport
(03) 789 6561
Fax: (03) 789 6735

Or:

45 Boundary Street
Greymouth
(03) 768 6568
Fax: (03) 768 6569

Family Start Buller-Grey is funded under the Family Start initiative delivered by Tai Poutini Whanau Po Kite Ata Trust, an independent community based trust locally formed on the West Coast. It delivers an early intervention service that is ‘child centred and family focused’. They aim to provide intensive support early in a child’s life with the intention of promoting wellbeing and preventing parenting difficulties and/or harm to children.

Homebuilders West Coast Trust

52 Mill Street, Westport
PO Box 388 Westport
(03) 788 8065
Fax (03) 788 8066
office@homebuilderswpt.co.nz

  • Social work support for children, young people, and families
  • Respite care for children
  • Family therapy/counselling for children and families
  • Social worker in schools services in Westport and Greymouth
  • Big Brothers, Big Sisters youth mentoring programme
  • Te Rito Family Violence Network
  • Strengthening Families

Family Focus Greymouth

18 Tasman Street
Greymouth
(03) 768 0369
office@familyfocus.co.nz

We run parent education programmes and provide education and advocacy for families experiencing domestic violence. We also run a 5-10 club and are planning to provide an out pf school care and recreation service. Demand for our home support services continues to increase.

Rata Te Awhina Trust

PO Box 271 Hokitika
(03) 755 6572
Fax (03) 755 6578
val@rtat.co.nz

We are a Kaupapa Maori Health and Social Service provider delivering services from Karamea to Haast. We have a mobile health waka that takes 10 weeks to cover the whole area. Because this services gets to rural places we receive many referrals for other services. Our vision is 'growing futures for whanau' and we are out there making a difference. Out workers are multi-skilled and we promote the message that 'violence in any form is unacceptable'.

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Canterbury

Stopping Violence Services, Christchurch

3rd Floor, 160 Manchester Street,
PO Box 774, Christchurch
0800 478 778 or (03) 365 6266
Fax (03) 365 6180
info@svschch.org.nz
www.angermanagement.org.nz

In 2008 SSVS began an ‘Enabling Youth’ full time programme dedicated providing group and individual support to Canterbury’s young people, both male and female. We also provide an education programme for the parents, caregivers and support personnel of young people who are challenged by abusive behaviours. SVS is an approved Adult Community Education Provider with the Tertiary Education Commission.

Family Help Trust

154 Carlyle Street, Christchurch
PO Box 22126, Christchurch
(03) 365 9912
Fax (03) 365 9913
libby@familyhelptrust.org.nz
www.familyhelptrust.org.nz/

The Family Help Trust runs programmes for high-risk families in Christchurch. Our early intervention services are intensive, family-based and focused on the welfare of children. We target parents with multiple problems who have young children and aim to break cycles of intergenerational family violence and dysfunction. We provide two services to meet specific parental needs.

  1. New Start is a programme for repeat offenders parenting a child aged under four.
  2. Safer Families is for high-risk pregnant women.

Te Puna Oranga Inc.

PO Box 24-239, Eastgate, Christchurch
(03) 381 8472
Fax (03) 381 8473
te-punaoranga@xtra.co.nz

We are a non-profit organisation committed to restoring the Mana, Dignity and Pride of Wahine Maori and their whanau through the process of holistic healing incorporating: Te Taha Wairua (Spirituality), Te Taha Hinengaro (Awareness), Te Taha Whanau (Family), Te Taha Tinana (Physical well-being) and are committed to providing aid and support for whanau to stop the cycle of abuse.
Services and programmes offered: Counselling (specialising in Sexual Abuse). Women, Youth and Parenting DVA programmes. Individual whanau and youth support. Training: (Maori framework) Facilitation, Whanau Pathways, Domestic Violence, Cultural Supervision, Strategic planning for Maori Community, Intervention and Practices relevant to Maori Youth Whanau well being.

CHRISTCHURCH WOMEN'S REFUGE

PO BOX 32023, Christchurch, 8147
(03) 353 7401
Crisis and Support Line (03) 364 7306
enquires@womensrefuge.co.nz
www.womensrefuge.co.nz

Christchurch Women's Refuge is a social change agency committed to providing sustainable early intervention services that reduce violence against women, young people and children.

he waka tapu

161 Pages Road, P O Box 15 037, Aranui, Christchurch
(03) 373 8150
(03) 381 3207 (fax)
admin@hewakatapu.org.nz
www.hewakatapu.org.nz

Mate kite - Vision
The vision of He Waka Tapu is to become a leading provider in the promotion of healthy, non-violent abuse free whanau as the most effective way of improving the health of individuals, whanau and community through the restoration of Maori values and practices.
'He aha te mea nui o te Ao?"
Maku e ki, 'He tangata, he tangata, he tangata.'

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Otago

Wakatipu Abuse Intervention Network

51 Man Street, Queenstown
PO Box 302, Queenstown
(03) 442 7105
Fax (03) 442 8344
24 hour crisis No: 03 442 7145
wapn@xtra.co.nz

The organisation began in 1992 and has established itself in the Queenstown Lakes District and Central Otago regions as being the lead agency in providing quality individual intervention and preventative services. This is achieved by way of interagency case management with Government and non-government representatives who refer clients for counselling or programme work, provide immediate and on-going support and advocating for clients when requested.

STOPPING VIOLENCE DUNEDIN INC

30 Portsmouth Drive
(Strathallan Street entrance)
P O Box 1401
Dunedin 9054
(03) 474 1121 or
0800 474 1121
Fax (03) 474 1132
Email stopviolencedunedin@xtra.co.nz

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Southland

Awarua Social and Health Services

190 Forth Street,
PO Box 293
Invercargill
(03) 218 6668
Fax (03) 218 9353
awaruashs@xtra.co.nz
http://www.awaruashs.maori.nz

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